Retail Insights | Field Data Collector
PayJoy
Mexico City, Mexico
Posted on Thursday, August 1, 2024
About PayJoy
PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.
This role
Responsibilities
- Identify opportunities and issues before anyone knows we need or have them
- Detect changes in clerks' and owners/admins' preferences, needs, and wants, and how those impact sales and selection
- Gather competitive intelligence and track the competitive landscape by mystery shopping
- Garner quantitative and qualitative measurements of how PayJoy is meeting the needs of Clerks and owners within your region and across other regions.
- Gain a complete understanding of the retail store environments in which PayJoy operates.
Qualifications
- Our ideal candidate can establish a great rapport with store Clerks, Owners/Admins, and Customers representing PayJoy professionally and cordially at all times.
- You will spend almost all your time visiting stores and speaking with these customers.
- Availabily to move between cities/states around the CDMX
- Minimum of 1-2 years experience in research, marketing, or a related field
- Must be able to work autonomously and be responsible for timely results
- Able to hit productivity targets, e.g., the number of store visits and interviews per week
- **Must possess a valid driver's license and a car. Expenses such as gas, parking, and some maintenance will be reimbursed.**
- Ability to communicate effectively
- Ability to understand and make retail Clerks and Admins/Owners feel at ease to discuss any topic.
- Is not a data analysis position, is a data collector/researcher
Benefits
- Company-funded Health and Dental Insurance for employees and immediate family members
- Life insurance
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Coworking Travel allowance
- $2,000 USD annual Professional Development allowance
- $500 USD annual Fitness allowance
- $500 USD Phone Finance allowance
- $250 USD Home Office equipment allowance
- $200 USD Headphone allowance
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening