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Fraud Analyst

PayJoy

PayJoy

IT, Accounting & Finance
Manila, Philippines
Posted on Friday, May 31, 2024
About PayJoy
PayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Founded in 2015, PayJoy’s “secret sauce” technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system. We reached profitability in 2020, reaching 10 million happy customers and over a billion dollars of sales in 2023.
This Role
We are seeking a skilled Fraud Analyst to join our team and play a crucial role in safeguarding our organization against fraudulent activities in the Philippines and can actively help with other countries. As PayJoy continues to grow, ensuring the integrity of our operations is paramount, and we need a dedicated individual to help identify, investigate, and mitigate potential fraud risks.
As a Fraud Analyst, you will be responsible for monitoring activities, detecting patterns of fraudulent behavior, and implementing measures to prevent fraud. You will analyze data to identify suspicious activities, conduct investigations into suspected fraud cases, and collaborate with cross-functional teams to develop strategies for fraud prevention and mitigation. Additionally, you will stay updated on industry trends and best practices in fraud detection and prevention to continuously improve our fraud management processes. This role will involve conducting field visits to less affluent areas of town.

Key Attributes

  • Analytical Skills: The ability to analyze data, detect patterns, and identify anomalies is essential for a fraud analyst to effectively detect and prevent fraudulent activities.
  • Attention to Detail: Being detail-oriented is crucial for identifying subtle signs of fraud and ensuring accuracy in investigations and reporting.
  • Critical Thinking: Fraud analysts need strong critical thinking skills to assess complex situations, evaluate evidence, and make informed decisions about fraud detection and prevention strategies.
  • Problem-Solving Abilities: Successful fraud analysts are adept at solving complex problems, thinking creatively, and developing innovative approaches to address fraud risks.
  • Communication Skills: Effective communication skills are essential for collaborating with cross-functional teams, presenting findings and recommendations, and providing clear and concise explanations of fraud-related issues.
  • Integrity: Fraud analysts must uphold high ethical standards and maintain integrity in their work to earn the trust of colleagues, stakeholders, and customers.
  • Adaptability: Fraud analysts need to adapt to evolving fraud trends, technologies, and regulatory requirements to stay ahead of fraudsters and effectively mitigate fraud risks.
  • Time Management: The ability to prioritize tasks, manage workload efficiently, and meet deadlines is crucial for success in a fast-paced environment where timely detection and response to fraud are essential.

Responsibilities

  • Maintaining the country's Bad Entity Share below the target level.
  • Conducting field visits, utilizing findings to reduce fraud, identifying trends, and designing solutions to mitigate exposure.
  • Establishing dashboards and surveillance protocols.
  • Crafting new policies to guide strategic decision-making.
  • Clearly articulating our policies to key stakeholders.
  • Identifying and presenting opportunities to enhance unit economics by mitigating fraud.
  • Exploring novel indicators of fraudulent activity for integration into predictive models.

Requirements

  • Education and Experience: Candidates should have 2 to 4 years of analytical work experience, preferably in the Finance, Lending, or Banking industries specifically with Fraud/Risk departments.
  • Language skills Fluent level of English and Tagalog
  • Technical Skills: Strong proficiency in data analysis tools such as Microsoft Excel, SQL, or data visualization software is often required. Additionally, familiarity with fraud detection software and analytics platforms is beneficial.
  • Investigative Skills: Successful fraud analysts possess strong investigative skills, including the ability to conduct thorough investigations, gather evidence, and document findings in a clear and organized manner.

Desirable Qualifications

  • Professional certifications related to fraud detection or financial analysis.
  • Experience with specific fraud detection software or analytics platforms.
  • Familiarity with regulatory compliance requirements in the financial services industry.
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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