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Facilities Operations Specialist

Uplift

Uplift

Operations
Phoenix, AZ, USA
Posted on Tuesday, May 14, 2024

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billion in affordable and responsible credit to our 2.7M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

About The Role:

Our Office and Engagement team is looking for a team member to help build a great place to work in our Downtown Phoenix contact center! This person will be responsible for the maintenance and upkeep of our beautiful office space by coordinating with vendors, business leaders, and office coordinators. Under the direction of the Office and Engagement manager, this role will assist in initiatives that drive the health and safety of our workspace, as well as other engagement activities.

Pay: $26 - $28

What You’ll Do:

  • Manage vendor relationships to ensure standards and budgets are being met
  • Handy person - General interior maintenance - hang pictures, install equipment, repair office furniture systems
  • Safety & sustainability initiatives
  • Coordinate facility repair, maintenance, and daily operations for assigned office space
  • Conduct daily walkthroughs of facilities, open tickets for any identified issues and use the data gathered to coordinate planned maintenance projects
  • Resolve issues raised through our online ticketing system per the standards outlined
  • Review calendars daily and solve conflicts, provide assistance for last minute meeting requests
  • Maintain organization and cleanliness in shared spaces and storage areas
  • Manage supply inventories and place necessary orders while maintaining budgets
  • Assist in planning and supporting various office events
  • Additional executive and office support as needed

What We Look For:

  • Being a knowledgeable and helpful resource for an employee base and your direct team
  • Provide a high level of customer service to our team members and vendors
  • Remain positive and poised in a fast paced environment
  • You’re a master at Googling answers for challenges that aren’t in the playbook
    associate's degree or higher is preferred
  • 1-3 years experience as a technician using standard tools such as drills, leveler, and wrench
  • Ability to lift 40 lbs

What We Offer You:

  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.