Santa Clara, CA, USA
Data and Analytics · Information Technology · Software
Customers want rapid fixes, but Customer Support remains broken for most enterprises who face huge support costs, low agent productivity and undetected duplicate issues. Quark is an Autonomous Support platform that interprets customer support issues to recommend resolutions automatically, skyrocketing agent productivity and enhancing customer experience. No need to figure out what to search for, search and then read lengthy documents. Quark does everything for you. The Quark platform (SaaS) that uses Deep Learning, classical NLP and Computer Vision to provide high accuracy at the lowest cost of ownership. For a quick demo of Quark -- https://youtu.be/mSoBaXbmXN0 .
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