Quark.ai is a Generative AI platform that automates customer support processes, including technical, field, and sales support. The platform enhances productivity for high-tech and industrial companies by providing user-friendly self-service options like chatbots and voicebots. Utilizing advanced technologies such as LLMs, NLP, and Computer Vision, Quark.ai delivers accurate answers with traceability to reference documents, minimizing costs while maximizing efficiency and customer satisfaction. The Proactive Support Agent (PSA) automates ticket resolution, significantly reducing support costs and improving customer experiences.

Santa Clara, CA, USA

Quark.ai

DNX Ventures

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