Business Intelligence Manager
PayStand
Paystand is a dynamic and rapidly growing company with roots in the serene Santa Cruz mountains and a footprint extending to vibrant tech hubs like Guadalajara, Salt Lake City, South San Francisco, and Minneapolis. Recognized three years in a row on the Inc. 5000 list of fastest-growing companies and bolstered by the recent acquisition of Yaydoo, Paystand is at the forefront of innovation in FinTech.
As a venture-backed organization, we take pride in being a top innovator in the industry. Our mission is to transform capital efficiency for enterprise businesses through our revolutionary "Payments as a Service" platform. Utilizing cutting-edge technologies, including internet, blockchain, and FinTech services, we digitize receivables, automate processing, reduce time-to-cash, lower transaction costs, and create new revenue streams for our clients.
By joining Paystand, you become part of a team that values innovation, growth, and excellence. We are committed to fostering a dynamic work environment where your skills and talents are not only recognized but also contribute to the continued success of our company.
As the first BI Manager at Paystand, you'll be instrumental in building a data-centric culture. Starting as a key individual contributor, you'll evolve into leading a specialized BI team. Your mission will be to strategize and execute BI projects, ensuring the integrity of operational data, and leveraging insights to drive revenue growth and enhance customer experiences across the Fintech landscape.
Key Responsibilities:
- Strategic Leadership: Develop and implement the BI strategy, ensuring alignment with Paystand's mission to redefine the financial industry.
- Data Management & Analytics: Oversee the management of critical data sets, ensuring data integrity and leveraging advanced analytics to provide actionable insights for revenue generation and operational efficiency.
- Revenue Growth: Utilize data analytics to identify opportunities and strategies for revenue acceleration, aligning BI initiatives with Paystand's financial goals.
- Cross-functional collaboration: Partner with teams across Paystand, including Customer Experience and Operations, to optimize the customer journey and drive business success.
- Implement Actionable Insight Systems: Spearheaded the development of automated, real-time systems that transform data insights into actionable tasks across various departments, enabling teams to respond and drive business expansion and customer engagement swiftly.
- Data Accuracy and Consistency: Take charge of data quality management and governance, developing and applying rigorous standards to guarantee data integrity across all operational platforms and tools.
- Reporting & Decision Support: Deliver comprehensive reports and dashboards that provide insights into business performance, customer behavior, and revenue opportunities.
- Team Building: Lead the recruitment and development of a BI team, fostering a culture of innovation and continuous improvement.
- Stakeholder Alignment: Actively engage with key stakeholders to understand their data needs and ensure BI initiatives are closely aligned with business objectives.
- Innovation and Continuous Improvement: Drive ongoing innovation within the BI function, exploring new technologies and methodologies to enhance analytical capabilities.
- Training and Empowerment: Develop training programs to enhance data literacy across the company, empowering employees to effectively utilize BI tools and make data-informed decisions.
Qualifications:
- Bachelor’s or Master’s degree in Business Analytics, Data Science, Computer Science, or a related field.
- Expert knowledge of data architecture, analytics, and BI tools, with a strong focus on delivering business results.
- Exceptional ability to communicate complex data insights in a clear and actionable manner to stakeholders at all levels.
- Experience in BI or Data Science within the fintech or financial services industry, with a proven track record in revenue growth through data-driven strategies.
- Strong command of SQL or similar data querying languages, with extensive experience in writing complex queries to extract, analyze, and manipulate data from various sources.
- Demonstrated leadership skills with the ability to build and mentor a high-performing team.
Big plus:
- Previous experience thriving in the dynamic, fast-paced environment of a startup, demonstrating agility and the ability to adapt to rapid changes
- Experience working in finance or accounts receivable
- Working knowledge of Customer Success tools like GainSight and Totango
- Working knowledge of CRMs (preferably Hubspot)
- Prior experience working in Metabase
- Experience using Netsuite
Some Perks:
- Salary + competitive equity in a high-growth-stage startup.
- Generous PTO (vacations) and sick days.
- Flexible in-office work model.
- Free snacks and paid lunch in the office.
- Major Medical Health Insurance.
- Food Vouchers.
- Stock Options.
- Opportunity for advancement and growth in a rapidly expanding team.
- Mentorship, learning and education programs.
- Smart, high-achievers, motivated team that likes to have fun.
- Mission-driven culture, where your work matters.
If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.
We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.
More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.
We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.
Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.
All roles are on-site only. Only English resumes will be considered.
***No external recruiters please***