Companies you'll love to work for

DNX Ventures
DNX Ventures
54
companies
405
Jobs

Customer Program Manager

Nauto

Nauto

Customer Service, Operations
Remote
Posted on Wednesday, April 24, 2024

Customer Program Manager

At Nauto you can make an impact at a high-impact company. We believe technology can help prevent collisions and save lives with predictive-AI that detects driver state and vehicle surroundings in real-time. More than 90% of car crashes can be attributed to human error. Nauto technology is designed to predict risk and alerts the driver with advance warning to help prevent collisions, improve driver safety, and save lives.

Our customers and prospects include many of the largest commercial fleets in the world along with vehicle manufacturers (OEMs), insurance providers, and autonomous vehicle companies. The company is backed by Greylock Partners, BMW iVentures, General Motors Ventures, Toyota AI Ventures, and SoftBank, and is well-positioned for continued growth.

Key Qualifications

  • Bachelors or Master’s Degree in Computer Science/Electrical & Electronics/ Masters in Computer Applications
  • At least 5+ years of overall experience in automotive software development and software quality activities including project management, quality management, requirements engineering, system analysis and validation.
  • Tier 1 experience in automotive software and interfacing with OEM customer
  • Strong Technical experience in embedded Software Development.
  • People and Project Management Experience including handling appraisals, project budget planning, critical conversations.
  • Good Leadership skills and understanding of leadership
  • Good understanding of Integrity and Compliance systems.
  • Experience in Quality Management practices supporting embedded system projects
  • Knowledge of Automotive SPICE/CMMi, ISO 26262
  • Good Understanding of embedded Software development lifecycle and methodologies
  • Exposure to Supplier Quality assurance activities
  • Good exposure to configuration management tools like GIT and requirement management tools.
  • Knowledge of Code Quality Assurance Tools.
  • Willingness to travel internationally

Nice to have

  • Demonstrate successful project management for on time completion of a project with proven compliance to ISO 26262 and A-SPICE.
  • Project Management Professional (PMP) certification.
  • Knowledge in other automotive standards such as SOTIF (21448), Cybersecurity (21434)

Responsibilities

  • Coordinate work with engineering teams internally and at several suppliers to ensure 100% on-time performance for all customer software deliverables.
  • Ensure that all development, testing, and validation timing meet customer milestones and deliverables based on internal and supplier development schedules.
  • Manage program according to A-SPICE processes.
  • Work with the team closely to understand the status of the development, identify issue areas, propose solutions to those areas, and report the status to management as well as to customer frequently.
  • Establish software program timing plans to proactively guide projects through all phases of software development and ensure progress is being made toward project completion and meeting customer expectations and deliverables. Identify potential project risks and issues, alerting team members, contributing to identifying solutions, and escalating when necessary.
  • Ensure to meet internal and external gate requirements for software development and present the status of the programs in management gate reviews.
  • Initiate, maintain, and publish program/project open issue lists, summary, and status. Follow up with internal teams and customer to make sure that issues are being tracked, resolved, and closed.
  • Manage suppliers developing different parts of the product code and report status to the teams internally and include the update to the overall SW development plan.

We also have all the best benefits, including:

  • Stock options
  • Coverage for (health, dental, vision) including qualified dependents
  • Healthcare spending accounts (FSA, HSA)
  • 401K
  • Commuter assistance
  • Beautiful modern workspace. Many perks including cafe with meals, snacks and drinks provided.
  • Up to 20 weeks of parental leave
  • Flexible PTO

We are committed to creating a diverse and inclusive environment that fosters learning from each other. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and are committed to providing a work environment free of harassment and discrimination.

To all recruitment agencies: Nauto does not accept agency resumes. Please do not forward resumes to our job’s alias, Nauto employees or any other company location. Nauto is not responsible for any fees related to unsolicited resumes.