ABOUT ALICE TECHNOLOGIES

ALICE Technologies is the world’s first AI construction simulation and optimization platform. We leverage the computational power of AI to generate the best schedules and solutions for complex projects at each stage of the project lifecycle, from bidding, to preconstruction and through execution. With ALICE, contractors and owners can bid, plan, and build more effectively. When a project team uses ALICE, they are able to drastically reduce risk of delay or cost overrun, while accelerating construction durations, resulting in millions of dollars in savings.

ALICE works with leading contractors to solve their most pressing construction challenges on some of the most complex projects in the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.

RESPONSIBILITIES

• Conduct detailed user research, market analysis, and competitor studies that the product team can leverage to make informed roadmap decisions
• Gather and organize user feedback from support channels, sales, or surveys for product insights
• Develop customer workflows from customer research as basic tools to make decisions on what the customer can do.
• Give presentations on research/interview findings and write up and announce our sprint release newsletter internally.
• Work with the design team to communicate user value so that the Design team can craft the desired user experience.
• Work with the engineering team to align on solution specifications and make micro trade off calls when needed
• Manage sprint items on Jira and collaborate with design and engineering to answer questions and support alignment with regards to desired feature outcomes.
• Build Mixpanel boards that allow the product team to understand the performance of existing features and identify patterns to inform product decisions

QUALIFICATIONS

• BS and/or MS in Civil & Environmental Engineering, Construction Management or any experience in Architecture/Engineering/Construction (AEC) domain
• Proven past interest and limited education in Product Development
• Shows deep sense of curiosity about customers' needs and workflows
• Ardent team player and comfortable with fast paced, highly dynamic environments.
• Experience with using analytics to facilitate decision making
• Excellent writing, presentation and communication skills.
• Exposure to customers in either customer service, customer success or other capacity where professional interaction with customers is required.
• Is familiar with Mixpanel or other user data analytics tools
• In-depth knowledge of the ALICE Platform's capabilities and feature set

Why Work at ALICE?

• We’re a small, well-funded early stage team and as such, you will have an outsized impact on our company, our product, and our future
• We are growing quickly, which means there is plenty of opportunity for your professional and personal growth - and we are here to support you in that growth
• We’re building a truly innovative and category-defining product in one of the world’s largest and most important industries
• We believe in sharing our success in the form of equity which is part of the compensation for all employees