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Sr Production Engineer

Passage

Passage

United States · Canada · Remote
Posted on Tuesday, May 21, 2024
We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Production Engineering team is responsible for the underlying infrastructure that powers the 1Password application.
As a Sr Production Engineer, you'll play a pivotal role in developing an infrastructure platform, streamlining service deployment, and empowering teams with essential tools for efficient management. Collaborating closely with various teams, you'll ensure a seamless experience with the platform, implementing automation solutions to deploy services efficiently and reduce overall toil. Prioritizing observability through monitoring and alerting, you'll contribute to improved reliability. In a dynamic Production Engineering team, you'll work collaboratively to establish and refine the infrastructure platform, dedicated to providing reliable and scalable solutions.
This is a remote opportunity within Canada and the US.

What we're looking for:

  • In-depth knowledge of distributed systems, microservices architecture, and a proven track record in designing scalable and resilient infrastructure.
  • Proficient scripting skills for automation and operations using languages like Go or similar tools. Experience with Infrastructure as Code (IaC) tools like Terraform or Ansible.
  • Demonstrated proficiency in setting up and managing monitoring/alerting systems (Prometheus, Grafana, or Datadog). Ability to respond to incidents promptly and implement preventive measures.
  • Expertise in performance analysis and optimization techniques. Experience in capacity planning for efficient workload management.
  • Solid understanding of security best practices, with a track record of implementing robust security measures. Familiarity with industry compliance standards.

What you can expect:

  • Develop an infrastructure platform for streamlined service deployment and management.
  • Participate in an on-call rotation and contribute to ensuring the incident management process is streamlined and efficient for all of 1Password.
  • Empower teams with essential tools for effective infrastructure management.
  • Collaborate with teams to ensure a seamless experience with the platform.
  • Implement automation solutions for efficient service deployment, contributing to an overall reduction in toil.
  • Prioritize observability with monitoring and alerting for improved reliability.
  • Work collaboratively to establish and refine the infrastructure platform.
  • Contribute to a dynamic Production Engineering team dedicated to providing reliable and scalable infrastructure.

Bonus points for:

  • Demonstrated experience in managing and deploying services at scale within a Kubernetes environment, showcasing a deep understanding of container orchestration.
  • Proven background working with and supporting services in a large SaaS environment, navigating the complexities of a dynamic service ecosystem.
  • Track record of implementing automation solutions to significantly reduce operational toil, demonstrating a commitment to optimizing efficiency in day-to-day operations.
USA-based roles only: The Annual base salary for this role is between $146,000 USD and $198,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The Annual base salary for this role is between $126,000 CAD and $170,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
What we offer:
We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:
Health and wellbeing
> 👶 Maternity and parental leave top up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy
> 💖 Company-wide wellness days off scheduled throughout the year
> 🧠 Wellness Coach membership
> 🩺 Comprehensive health coverage
Growth and future
> 📈 Employee stock option program for all full time employees
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions
> 🔑 Free 1Password account (and friends and family discount!)
Flexibility and community
> 🤝 Paid volunteer days
> 🌎 Employee-led DEI&B programs and ERGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
Candidate Privacy Notice
When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.
Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [dpo@1password.com].
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [dpo@1password.com] or through 1Password Support.